We pledge to provide bureaux and departments of the Hong Kong Special Administrative Region Government with professional, cost effective and timely logistical support services in the areas of procurement and supplies, transport operation and management, as well as printing services, to enable them to serve the people of Hong Kong better.
We aim to :
provide our services in a responsive and responsible manner to enable our customers to obtain the services they require in time and with value for money.
review regularly the way and cost effectiveness of delivering our services so that they adopt the industries' best practices and advances in technology while remaining competitive amongst those being provided in the market.
improve continuously our performance in respect of environmental protection in the delivery of our services, and provide a healthy and safe working environment to our staff.
foster a customer-focused and team-building culture by maintaining effective communication with our customers and staff.
continue to recognise that our staff is the most important asset of the department and that their ongoing development is vital to the successful achievement of our departmental goals.
We adopt the following basic values :
To be fair, honest and free from any corrupt motive in the performance of our duties and to place the interest of the public, customers, department and colleagues above our own.
To abide by the ethical standards in our respective professional fields.
To strive to understand and satisfy the needs of our customers.
To create an environment for staff and customers to work together to achieve our common goals in a trusting and respecting manner.
To keep abreast of advances in technology, management and operational practices in our respective professional fields as a life time learning commitment.